Popular Services

This form is to be used for services requests if you cannot find an offering which fits.


Qualtrics is a powerful online survey research tool, and it is available to all faculty, staff, and students at UT. Qualtrics meets IRB requirements for collecting and storing data including PII, FERPA, and HIPAA/PHI (it is encrypted in transit, at rest, and in backups).


The Business Productivity Solutions team provides faculty, staff, and students training on desktop tools, with a focus on enhancing basic to advanced computer skills and desktop applications to make you more productive at work. Desktop Application Training is available for the Microsoft 365 suite of products, as well as FileMaker Pro, Qualtrics, Zoom and other tools supported by ITS.


Get UTHSC wireless access for a university authorized guest.


The Business Productivity Solutions team provides faculty, staff, and students with guidance, training and support for your data and document storage and management needs.


FileMaker Pro is powerful software used to create custom apps and databases that work seamlessly across iPad, iPhone, Windows, Mac, and the web. Select Request a FileMaker Pro license to have a license installed on your computer.


This form is to request access to UTHSC's VPN for individuals not already assigned VPN access


Need help getting started with your migration from VolShare? The Business Productivity Solutions team provides guidance, training and support to assist you in moving your data and documents to the right storage location for your needs. Request a consultation session today!


Sometimes students and employees end up with more than one NetID. It is important to report a suspected multiple NetID as soon as possible.


ITS is happy to assist our customers with troubleshooting a wide range of applications on campus- or student-owned client devices


Go here for problems with telephones, headsets, voicemail, voicemail password, etc.


Installation/configuration of approved software on UTHSC-owned and/or personally-owned computer equipment.


Customer reports a problem in one of the computer labs or with WEPA kiosk.


This service facilitates work visibility, trend analysis, problem diagnosis, planning, and other analytical functions by providing data-driven answers to strategic and operational questions and scenarios, including customized TechConnect reporting.


Complete this form to request access to a co-worker's computer files, email, OneDrive, SharePoint or Zoom account, if the employee has left UTHSC or is on an extended absence. These requests require HR approval.


Listservs provides users with an email distribution address that can be archived and searched.


DUO is the two-factor authentication solution for services on campus.


Use this form to request a NetID for a department or student organization, or to make changes to an existing department or organization ID.


Mediasite is a presentation tool that allows instructors to make live digital recordings of lectures or presentations.


iLogin contains UTHSC-developed custom applications for campus use.  Access must be granted to certain applications.


Get access to Creative Cloud Desktop apps like Photoshop, Acrobat, etc.


An e-signature or electronic signature is a legal way to get consent or approval on electronic documents or forms. It can replace a handwritten signature in virtually any process.


Is your computer, printer, scanner not working properly? Report your issue.


A form to request vendor remote access to devices on the UTHSC network.